Supporting media finance
You focus on the core work.
We take care of the workload.
01
Clearer visibility
Keep outstanding items visible and moving.
02
Better follow-up
Reduce the internal time spent chasing recurring tasks.
03
Flexible capacity
Add support without overloading your existing team.
Opptor is initially focused on recurring Media Operations and Finance processes where consistent monitoring, reconciliation and follow-up matter.
Opptor helps media agency teams stay on top of recurring operational tasks, reconciliation, follow-ups and backlogs with structured support that works as an extension of your team.
Flexible support for ongoing workload, peak periods and backlog clearance.
Stacks of invoices and reconciliation paperwork representing operational backlog
11 years of hands-on industry experience behind Opptor’s founder-led approach.
Our Services
Media Invoice Monitoring
Track invoice status, outstanding items and required follow-up so fewer items fall through the gaps.
Media Finance Reconciliation
Structured reconciliation of invoices, statements, payment records and related documentation.
Billing & Documentation
Monitor billing requirements, missing documents, proofs and supporting files needed to keep processes moving.
Supplier Follow-up
Coordinate recurring supplier follow-ups for invoices, proofs, discrepancies and outstanding documentation.
Status Reporting
Give stakeholders a clearer picture of what is complete, pending, blocked or requiring action.
Backlog Support
Focused support to clear accumulated operational or reconciliation backlogs and restore visibility.
Media Booking & Scheduling Support
Flexible support for campaign bookings, scheduling, amendments, supplier coordination, and booking status tracking, based on client requirements.
Why Opptor
Not simply extra manpower. Structured operational capacity.
The goal is to integrate with the way your Media Operations and Finance teams already work, take ownership of an agreed scope, and provide reliable follow-up and reporting.
“We extend your team so your people can stay focused on the work that matters most.”
✓Agreed scope and responsibilities
✓Shared or dedicated support depending on workload
✓Client-aligned processes, reporting and controls
✓Flexible support for recurring work, peaks or backlog projects
Built around the reality of agency operations.
Opptor’s founder brings 11 years of hands-on experience in media coordination, invoice monitoring, reconciliation and related operational processes.
That experience shapes a practical approach: understand the workflow first, identify where the pressure sits, then structure support around the client’s actual requirement.
Workload keeps piling up?
Tell us where your team needs support. We can explore an appropriate scope, service structure and pilot approach. Specialized business support for Media Operations and Finance teams.
01
Shared Support
Part of Opptor’s capacity is allocated to your agreed scope. Suitable when the workload does not require a full-time resource.
02
Dedicated FTE
Dedicated full-time equivalent capacity reserved for your engagement when the workload requires consistent daily support.
03
Monthly Managed Support
A recurring monthly arrangement covering an agreed scope, service rhythm, reporting and responsibilities.
04
Project-Based Support
A defined start-to-finish project, such as clearing a reconciliation backlog or closing a specific operational workstream.
Choose the structure that fits the workload.
Pricing and capacity can be tailored after the workload, volume, responsibilities and required coverage are understood.
Temporary support during high-volume periods, new account wins, leave coverage, recruitment gaps or transition periods.
Peak / Overflow Capacity
06
Start with one process, account or defined period to test the working model before expanding the scope.
Pilot Engagement
05
How We Work
Start with the problem. Then build the right support model.
Opptor’s approach is designed around an agreed scope, clear responsibilities and practical integration with your existing workflow.
1
Understand the workload
We discuss your current workflow, volumes, recurring bottlenecks, backlog, systems, stakeholders and where the team spends the most time following up.
2
Define the scope
We agree what Opptor would handle, what remains with your team, expected outputs, escalation points, working hours and reporting requirements.
3
Select the service structure
Depending on the workload, the engagement may use shared support, dedicated capacity, a monthly managed arrangement or a defined project.
4
Align security & access
Before onboarding, confidentiality, system access, approved tools, file handling and client security requirements are agreed.
4
Align security & access
5
Launch a pilot or onboarding phase
Where appropriate, start with a defined account, process or time period, then refine the workflow based on actual delivery.
6
Report, review and improve
Maintain visibility through agreed status reporting, regular reviews, issue escalation and process improvements as the engagement develops.
An extension of the team with defined accountability.
Opptor is an external service provider, but the working model is designed to integrate closely with client Media Operations and Finance workflows.
The difference is not the label. It is how responsibility, process ownership and delivery are managed.
What clients can expect
✓Clear scope and responsibilities
✓Agreed reporting and escalation rhythm
✓Capacity matched to actual workload
✓Client-aligned processes and controls
✓Transparent communication when requirements change
Have a workload problem in mind?
We can start by understanding the current process and identify where external support could add value.
Who We Support
Built around the operating reality of media agencies.
Support with monitoring, documentation, follow-ups, trackers, outstanding items and recurring operational coordination.
Support with reconciliation, invoice monitoring, supplier statements, exceptions, documentation and status reporting.
Shared Service Teams
Additional structured capacity where centralized teams need closer account-level follow-up, exception handling or overflow support.
Account / Client Teams
Operational visibility and follow-up support that reduces time spent chasing recurring finance and documentation tasks.
Agency Operations Leaders
Flexible support for bottlenecks, backlog, peak workload, transitions, new account wins or temporary capacity gaps.
Regional / Multi-market Teams
Structured monitoring and reporting across agreed workflows where visibility and coordination become more complex.
Opptor’s initial focus is specialized support for teams managing recurring media operations, finance processes, reconciliation and documentation workloads.
Media Operations Teams
Media Finance Teams
Where Opptor fits
Complement what already works.
Many agencies already have internal Finance teams, Operations teams and shared-service or outsourced structures. Opptor does not need to replace them.
We can support the gaps that still create workload: exceptions, backlog, recurring follow-up, documentation gaps, peaks, temporary capacity requirements or account-specific support.
Useful starting questions
Where does your current setup require the most internal follow-up?
Which recurring tasks are consuming senior team time?
Where are items ageing or building into backlog?
Would a defined pilot remove pressure from the team?
Opptor can still help where extra visibility, follow-up or capacity is needed.
Your current setup may already be strong.
Client information should be handled with clear controls.
Security & Confidentiality
Opptor is built on a foundation of trust. We implement rigorous protocols to ensure that all client data remains protected, access is strictly controlled, and every operational process adheres to the highest standards of confidentiality.
Security and confidentiality requirements should be agreed before onboarding, with access limited to what is necessary for the defined service scope.
Confidentiality & NDAs
Confidentiality requirements can be formalized through client agreements, NDAs and team obligations appropriate to the engagement.
Least-Privilege Access
System and file access should be limited to authorized resources and only to what is required to perform the agreed work.
Client Data Separation
Shared capacity does not mean shared information. Client files, credentials and workspaces should remain separated by engagement.
Approved Systems & Tools
Where possible, work can be performed within client-approved systems, communication channels and storage environments.
MFA & Account Security
Multi-factor authentication should be used where supported, together with strong credential practices and controlled access.
Access Removal & Offboarding
Access should be removed promptly when a resource leaves an engagement or no longer requires access.
Data Handling & Retention
Storage, downloading, retention and deletion expectations should be agreed with the client before service delivery begins.
Incident Escalation
Suspected security or confidentiality issues should follow an agreed escalation and notification process.
Transparency
Security claims should be precise.
Opptor is building its security and confidentiality controls around practical access management, data separation, approved systems and client requirements.
ISO 27001 status: Opptor should not claim ISO/IEC 27001 certification unless and until formal certification has been obtained from an accredited certification body.
Before onboarding, align on:
NDASystem accessMFAClient filesApproved toolsRetentionOffboardingEscalation
The client’s own information-security requirements can form part of the onboarding checklist and service agreement.
Have specific security requirements?
Share them during scoping so they can be considered before access or service delivery begins.
About Opptor
Our Mission
Expertise translated into effective corporate guidance.
Founder-led and shaped by hands-on industry experience.
Opptor’s Founder brings 11 years of experience working in the media agency environment, including Media Coordination, Invoice Monitoring, Reconciliation and related operational processes.The business idea comes from seeing how much time can be lost to recurring follow-ups, documentation gaps, outstanding items and operational backlog even inside experienced teams.
Opptor’s purpose is simple: support the operational work so client teams can protect more time for their core priorities.
11 yrs Founder’s hands-on media industry experience
01 Initial focus: Media Operations & Finance support
Flexible Shared, dedicated, recurring or project support
Client-led Scope built around actual workload and requirements
Opptor was created to help Media Operations and Finance teams manage the recurring work that can quietly consume time, create backlog and reduce visibility.
Supporting better operations. Enabling business growth.
Opptor is designed to operate as an extension of client teams not by replacing structures that already work, but by adding structured capacity where additional support is genuinely useful.
Practical
Start with real workload, real processes and real operational pressure.
Structured
Agree scope, responsibilities, reporting, access and escalation before delivery.
Flexible
Scale support according to volume, priorities, peaks and business requirements.
Rico Lomugdang
Founder, Opptor Business Support
“Having spent more than 11 years working within the media agency industry, I saw first-hand how recurring operational workloads: from reconciliation and invoice monitoring to supplier follow-ups, documentation and outstanding items: can place pressure on Media Operations and Finance teams.
I founded Opptor Business Support to provide a more structured and scalable way to manage that workload. The goal is simple: to work alongside existing teams with clear processes, strong visibility, consistent follow-up and accountability, so internal teams can stay focused on their core priorities.”
Contact Us
Let’s talk about where Opptor can support your team.
Whether you need help managing recurring operational workload, reconciliation, backlogs, documentation follow-up or additional support during busy periods, we’d be happy to understand your requirements and explore the right service structure for your team.
Start a conversation
Tell us a little about your requirements and we’ll get back to you to discuss the next steps.
You focus on the core work. We take care of the workload.